bc22 Privacy Policy

1. Introduction

bc22 ("we", "our", "platform") places the highest importance on the privacy of its users. This Privacy Policy (Privacy Policy) explains how bc22 collects, uses, discloses, and protects your personal information. By using our website or services, you are considered to have given your consent to the terms of this privacy policy.

This policy applies to users in Bangladesh and covers all aspects of our services — cricket betting, slots, live casino, and any digital activity. You are requested to read this policy carefully before you start using bc22's services.

2. Information We Collect

bc22 collects various types of information in order to provide its services. The types of information described below may be stored in our systems:

2.1 Registration and Identity Information

Your full name, date of birth, email address, and preferred username are collected when you create an account. We want to ensure that only users aged 21 or above are registered on our platform.

2.2 Financial and Transaction Information

Mobile banking information (such as bKash, Nagad, Rocket account numbers) and transaction history are stored to manage your deposit and withdrawal activities. Our minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800. All financial information is stored in encrypted form.

2.3 Verification Documents

A copy of your national ID card or passport may be required to verify your identity and ensure financial security. These documents are used for verification purposes only.

2.4 Usage Information

When you use bc22, we automatically collect certain information — such as your IP address, browser type, device information, login time and date, and which games or sections you have visited. This information is used to improve the quality of our services.

2.5 Communication Information

When you contact us via live chat or email, a record of that conversation is stored. This helps us provide you with better support.

3. How We Collect Information

bc22 collects information in the following ways:

• Information you provide when registering an account and completing your profile.
• Transaction details received from the mobile banking gateway during deposits and withdrawals.
• Cookies (Cookie) and similar technologies to track your activity on our website.
• Messages and requests you send via our live chat or email.
• Third-party verification services, when identity verification is required.

4. Purpose of Using Information

Information collected from you is used for the following purposes:

In addition, bc22 also uses your information to correctly provide bonuses and promotional offers (such as a 100% first deposit bonus up to ৳8,000) and to ensure responsible gaming.

5. Disclosure of Information and Third Parties

bc22 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information may be shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game providers. These partners must comply with strict data protection agreements.

5.2 Legal Obligations

Information may be disclosed to comply with court orders, legitimate requests from government authorities, or applicable law. In such cases, we will make every effort to notify you as much as possible.

5.3 Business Changes

User information may be transferred in the event of a company merger, acquisition, or sale of assets. We will notify you in advance if such an event occurs.

6. Data Security Measures

bc22 uses industry-standard security technology to keep your information protected:

• SSL Encryption: All data exchanged between your browser and our servers is protected by SSL/TLS encryption.
• Secure Storage: All sensitive information stored is kept in encrypted databases.
• Access Control: Only authorised staff may access user information for necessary work purposes.
• Regular Audits: Our systems undergo regular security testing and audits.
• Two-Factor Verification: An additional verification layer exists to protect your account.

While we ensure the highest level of security, it is not possible to guarantee 100% security on the internet. Keep your password confidential and log out immediately after using an unfamiliar device.

7. Cookie Policy

Cookies (Cookie) and similar technologies are used on the bc22 website. A cookie is a small text file stored on your device that helps us remember your preferences and improve website performance.

7.1 Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These are used to maintain login sessions and security.
• Functionality Cookies: Store your preferences such as language and layout.
• Analytics Cookies: Used to understand user behaviour and improve services.

You can disable cookies by changing your browser settings. However, doing so may limit some features of the website.

8. Data Retention Period

bc22 retains your personal information only for as long as it is necessary:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention.
• Records of financial transactions may be retained for a longer period in accordance with regulatory requirements.

9. Your Rights

As a user of bc22, you have the following rights:

To exercise these rights, contact us at [email protected] or reach us via 24/7 live chat. We provide support in Bengali.

10. Protection of Minors

bc22's services are for users aged 21 or above only. We do not intentionally collect any information from minors. If we learn that information has been collected from a minor, it will be deleted immediately and the associated account will be closed. Parents or guardians who believe their minor child has registered should notify us immediately.

11. International Data Transfers

Our servers and service provider partners may be located in various countries. Your information may be transferred to countries where data protection laws differ from those in Bangladesh. However, we ensure appropriate safeguards for any such transfer.

12. Changes to the Policy

bc22 may update this privacy policy from time to time. For any significant changes, we will publish a notice on the website. Continuing to use our services after changes have been made means you have agreed to the updated policy.

Even when the policy date changes, older versions are retained. If you wish to view a previous version, please contact the support team.

13. Contact Us

For any questions, concerns, or requests related to the privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Bengali support available 24 hours a day, 7 days a week.

We will try to respond to any request from you as quickly as possible. Your privacy is very important to us and bc22 is committed to always remaining a safe and trusted platform.